Respond to a high-risk alert

This guide shows you how to act quickly when nebty emails you about a high-risk finding.

Since July 2026, alert emails link each flagged domain straight to its detail view in the dashboard, so you can go from your inbox to a decision in a couple of clicks instead of searching for the finding yourself.

Before you start

You need a nebty account with at least one brand under monitoring, and email alerts turned on for that account under Settings. A finding to look at helps too, ideally a high-risk one, but the same steps work for any domain finding.

Steps

Open the alert email and follow the link to the finding. Every domain named in the email now links directly to that domain’s detail view in the dashboard, so you land on the finding itself rather than hunting for it in Domain Monitoring.
Read the Risk Score and the AI Verdict on the detail page. The Risk Score runs from 1 to 10: Low (1 to 3), Medium (4 to 7), High (8 to 10). The AI Verdict is Suspicious, Benign, or Unknown. A High Risk Score paired with a Suspicious verdict is the clearest sign that this finding needs a decision now, not later.
Decide on the finding. If it’s your own domain, choose This is us so nebty stops flagging it. If it is genuine impersonation, choose Request Takedown to open a case.

What happens next

If you mark the finding This is us, nebty stops flagging it. If you request a takedown, a case opens that you can follow from the Takedowns area, how long it takes to close depends on the registrar, host, or platform involved, so there is no fixed timeline to expect.

Today, you control how often nebty emails you about new findings through the Alerts for new results toggle in Settings, on or off. There is no separate setting for alert severity, a high Risk Score does not change when or how often you are emailed, it just tells you which finding in the email deserves your attention first.

Related: Dashboard, Request a takedown.

Open a domain detail view in the demo(opens the public demo with sample data)